Senior Product Designer — EXL

Jan 2022 – Present | Remote

  • Lead design of data-heavy dashboards and enterprise platforms used for analytics, reporting, and decision-making
  • Translate complex datasets and workflows into clear, intuitive user experiences
  • Design and optimize data visualizations (charts, tables, filters, drill-down experiences) for usability and clarity
  • Drive end-to-end product design from discovery through delivery across multiple initiatives
  • Facilitate cross-functional workshops with product, engineering, and stakeholders to align on requirements and solutions
  • Build and maintain scalable design systems to support consistency across data-driven applications
  • Rapidly prototype high-fidelity concepts with AI assisted tools to validate ideas and accelerate development

Senior Product Designer (Contract) — PayPal / Mastercard / Grand Canyon Education

2018 – 2021

  • Designed UX solutions across fintech, e-commerce, and education platforms
  • Improved usability of complex workflows and data-driven features
  • Collaborated closely with product and engineering teams to deliver scalable, user-centered solutions

UX Lead/Consultant — American Express

2018 – 2020 | Phoenix, AZ

  • Lead UX direction for Global Risk Technology, focusing on data-intensive internal tools
  • Simplified complex systems and workflows for improved efficiency and usability
  • Partnered with product owners, engineers, and leadership to solve high-impact product challenges

Freelance Designer & Consultant

2010 – Present

  • Delivered UX/UI and data visualization solutions across multiple industries
  • Designed dashboards, internal tools, and branded digital experiences
  • Helped clients turn complex requirements into intuitive, scalable products

Earlier Experience

Senior UI Designer — Rare LabsGraphic Designer — Bar Napkin Productions

EDUCATION

Arizona State University — B.A. Design Studies2009 – 2013

+1 480-249-2000

Product Designer

giangsing@gmail.com

Hello, I’m Giang, a Product Design Lead with 15+ years of experience designing everything from AI systems and data-rich platforms to broader digital product experiences. I specialize in turning complex problems into clear, intuitive solutions, while using AI tools to accelerate workflows and deliver high-quality outcomes faster. I’m comfortable leading end-to-end design across a wide range of projects, building scalable systems, and collaborating closely with cross-functional teams to create impactful products and experiences.

Experience

Education

Data Dashboard Design • Data Visualization • Enterprise UX Design Systems • UX/UI Design • Product Strategy User Research • Complex Workflows • Responsive Design • AI Assisted Design Prototyping • Product Identity

Skills

Download my resume

www.letgiang.com